Privacy policy

Our privacy notice explains what information we collect about you, why we collect it, and how that information may be used.

Under the General Data Protection Regulations we hold and process your data in order to protect your vital interests, in addition we may also disclose your data if it is required by law or it is justified in the public interest. We may aso ask for your consent in order to transfer your data in some specific circumstances.

Health care professionals who provide you with care are required by law to maintain records about your health and any treatment or care you have received within any NHS organisation. These records help to provide you with the best possible healthcare. NHS health records may be processed electronically, on paper or a mixture of both. Through established working procedures and best practice, coupled with technology, we ensure your personal data is kept confidential and secure.

Records held by us may include the following:

  • Your personal data, such as address and next of kin
  • Your history with us such as appointments, vaccinations, clinic visits, emergency appointments etc
  • Notes and reports about your health
  • Details about your treatment and care
  • Results of investigations and referrals such as blood tests, x-rays etc and
  • Relevant information from other health professionals, relatives or those who care for you.

Some of this information is held centrally and used for statistical purpose but where this information is held centrally we take strict measures to ensure that individual patients can be identified.

We obtain and hold data for the sole purpose of providing healthcare services to our patients and we will ensure that the information is kept confidential. We can disclose your personal information if

  1. it is required by law
  2. You consent – either implicitly for the sake of your own health or explicitly for other purposes
  3. It is justified in the public interest.

The Health and Social Care Information Centre (HSCIC) can request Personal confidential Data from GP Practices without seeking patient consent in order to share data with other healthcare providers with the objective of providing you with better care.

Our partner organisations:

We may need to share information, subject to agreement on how it will be used, with the following organisations

  • NHS Trusts
  • The Health and Social Care Information Centre (HSCIC)
  • Private sector providers
  • Voluntary sector providers
  • Ambulance trusts
  • Clinical Commissioning Groups
  • Social Care Services
  • Local Authorities
  • Education Services
  • Fire and Rescue Services
  • Police
  • Other “ data processors”

Access to personal information held about you

You have the right to request to access information we hold about you and ask to have incorrect information changed. There is no longer any charge for this as long as it is a reasonable and proportionate. We will provide the information requested within 30 days. If you wish to access data you are required to complete a Data Subject Access Request, available from Reception. We will require proof of identity before releasing your data. In order to maintain data security we are not able to post this to you, and the preferred route to gaining a copy of patient data is via patient access. If you are signed up to “on line” access you can view some of your medical records, in particular pathology results and x-ray results, already. As an alternative to Patient Access we will use secure email, or you can collect data in person.


Cookies – This website uses cookies

A cookie is a small file, typically of letters and numbers, downloaded on to a device (like your computer or smart phone) when you accesses certain websites.

Cookies allow a website to recognise a user’s device.

Some cookies help websites to remember choices you make (e.g. which language you prefer if you use the Google Translate feature). Analytical cookies are to help us measure the number of visitors to a website. The two types we use are ‘Session’ and ‘Persistent’ cookies. Some cookies are temporary and disappear when you close your web browser, others may remain on your computer for a set period of time.

We do not knowingly collect or intend to collect any personal information about you using cookies. We do not share your personal information with anyone.

What can I do to manage cookies on my devices?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

If you are concerned about cookies and would like to ask further questions please do not hesitate to write to our website developers – support@gpsurgery.net